We take your privacy seriously and will never share your personal information with third parties. All personal information collected during the ordering process will be kept confidential and used solely for the purpose of processing your order.
We guarantee that all of our custom-made underwear products will be of high quality and free from defects. If you receive a product that is faulty or damaged, please contact us immediately and we will work to resolve the issue promptly.
Returns and Exchanges:
If you are not satisfied with your custom-made underwear product, we offer a hassle-free return and exchange policy. You can return or exchange your product within 30 days of purchase as long as it is in its original condition and packaging.
We respect the intellectual property of others and expect our customers to do the same. All custom designs and artwork submitted to us for use in creating your custom-made underwear products must be original or have the necessary permissions or licenses for use. We reserve the right to refuse to use any designs that we believe may infringe on the intellectual property rights of others.
We reserve the right to make changes to our policies and procedures at any time. We are not responsible for any damage or harm caused by the use of our custom-made underwear products. Customers are responsible for ensuring that any designs or artwork submitted for use in creating their custom-made underwear products do not violate any laws or infringe on the rights of others.
We offer shipping to most locations worldwide. Shipping times and costs may vary depending on your location and chosen shipping method. We are not responsible for any delays or issues that may occur during shipping.
We accept various payment methods, including credit/debit cards and PayPal. All payments are processed securely and we do not store any payment information on our servers.
Orders may be cancelled within 24 hours of purchase. After this time, cancellations will not be accepted as production may have already started on your custom-made underwear products.
Production time may vary depending on the complexity of the design and the number of orders in our production queue. Estimated production times will be provided at the time of ordering.
We are committed to providing excellent customer support. If you have any questions or concerns, please do not hesitate to contact us and we will do our best to assist you.